FAQ

My Account & My Cart

What is My Account?

We want our customer to easily keep track of their orders. Therefore, our customers can access their account anytime by clicking “My Account”. In My Account, we store our customer’s info, their shipping and buying history. In My Account you can manage/edit all your personal data like address, phone numbers, email ids, change your password, and see the status of your orders.

How do I know my order has been shipped?

In My Account you can check the status of you order in “My Order(s)”. You will be notified by getting an email as well when your order is shipped.

How can I order an Out Of Stock product(s)?

You cannot purchase an out of stock order, however, you can enter your phone number on the products main page and we will get back to you as soon the item is available for sale.

Shipping & Delivery

Is it necessary to have a SIDQUE.COM account to shop? It is Not necessary to have a SIDQUE.COM account to shop, but it is highly recommended to have an account so you can keep track of your purchasing history at SIDQUE.COM.

Do you have Free Shipping in Pakistan?

No we don’t provide free shipping in Pakistan. We charge 200/kg of all order in all over the Pakistan.

Does SIDQUE.COM ship Internationally?

We currently do not ship our books internationally, as at the moment our focus is only within Pakistan.

What is the delivery estimate per book?

We have a delivery estimate for every book, and on average the estimated delivery time is 3 business days.

Payment

What is (COD) Cash On Delivery?

Cash On Delivery or COD is another mode of payment for our books. Our customers can buy a book online, and pay for the book only when it gets delivered to their doorstep. This is the best choice of payment if you don’t have a credit card.

Where is Cash On Delivery available?

We are offering Cash On Delivery in almost all cities in Pakistan. If for instance we don’t offer COD in your city, then you can always choose another mode of payment

Are there any hidden terms and conditions on COD?

There are no hidden terms and condition on COD except the maximum order that can be delivered by COD cannot exceed Rs. 50,000.
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